Returns & Exchange Policy

Return & Refund Policy

At Palav Fabrics, we are committed to providing high-quality products and ensuring customer satisfaction. Please read our Return, Refund & Exchange Policy carefully before making a purchase.

No Return Policy

All products purchased from Palav Fabrics are not eligible for return. We request our customers to review the product details, size, color, and specifications carefully before placing an order.

No Refund Policy

We do not offer refunds for any products sold through our website. Once an order has been placed and delivered, the amount paid is non-refundable.

Exchange Policy

We offer exchange only, subject to the following conditions:

  • Exchange requests must be raised within 7 days from the date of delivery.

  • Exchanges are applicable only if the product received is:

    • Damaged during transit.

    • Defective due to a manufacturing issue.

    • Incorrectly delivered (wrong product, size, or color sent by Palav Fabrics).

  • The product must be unused, unwashed, unworn, and in its original condition with all tags, labels, packaging, and invoice intact.

  • Products that show signs of use, washing, alteration, or damage caused by the customer will not be accepted for exchange.

Exchange Process

To request an exchange:

  1. Contact our customer support within 7 days of receiving your order.

  2. Share your order number along with clear photographs or a video of the product highlighting the issue.

  3. Once your request is verified and approved, our team will guide you through the exchange process.

  4. The replacement product will be dispatched after the returned product passes our quality inspection.

Non-Exchangeable Items

The following items are not eligible for exchange:

  • Products requested after 7 days of delivery.

  • Products that have been used, washed, altered, or damaged by the customer.

  • Products without original tags, packaging, or invoice.

  • Items purchased during clearance sales or marked as non-exchangeable (if applicable).

Quality Assurance

Every product is thoroughly inspected before dispatch. However, if you receive a defective or incorrect product, please notify us within the specified timeline so we can assist you promptly.

Contact Us

For any exchange-related queries, please contact our Customer Support Team with your order details. We will be happy to assist you during our business hours.